Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website https://corevistasol.co.uk (the "Website") and the services provided by CoreVista Solutions LTD ("CoreVista Solutions," "we," "us," or "our").

By accessing our Website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "Client," "You," "Your" — refers to any individual or business entity that engages our services or uses our Website.
• "Services" — refers to all services offered by CoreVista Solutions LTD, including but not limited to website development, SEO & visibility, social media management, product research & sourcing, wholesale procurement & supplier vetting, and private label launch services.
• "Project" — refers to any specific engagement or assignment agreed upon between CoreVista Solutions and the Client.
• "Deliverables" — refers to the final outputs, materials, or work products to be delivered to the Client as specified in a project agreement.

3. Our Services

3.1 Scope of Services

We provide the following professional services:

• Website Development (WordPress, Shopify, Webflow, and custom solutions)
• Search Engine Optimization (SEO) & Online Visibility
• Social Media Management (Instagram, Facebook, LinkedIn, TikTok, X/Twitter)
• Product Research & Sourcing (Amazon FBA, Shopify, eBay, Walmart, Etsy)
• Wholesale Procurement & Supplier Vetting
• Private Label Launch (Amazon, eBay, Walmart, Shopify)

3.2 Service Agreements

Each project will be governed by a separate service agreement, proposal, or statement of work that outlines the specific scope, deliverables, timelines, and fees. In the event of any conflict between these Terms and a project-specific agreement, the project-specific agreement shall prevail.

3.3 Third-Party Services

Our services may involve the use of third-party platforms, tools, or services (e.g., WordPress, Shopify, Amazon, Google). We are not responsible for the terms, policies, or availability of these third-party services.

4. Client Obligations

4.1 Provision of Information

You agree to provide accurate, complete, and timely information necessary for us to perform the agreed services. Delays in providing required materials or feedback may impact project timelines.

4.2 Content & Materials

You are responsible for ensuring that any content, images, logos, trademarks, or other materials you provide to us do not infringe upon the intellectual property rights of any third party. You grant us a limited license to use such materials for the purpose of delivering our services.

4.3 Compliance with Laws

You agree to comply with all applicable laws and regulations, including those related to e-commerce, data protection, advertising, and consumer rights, in connection with your use of our services and deliverables.

5. Payment Terms

5.1 Fees & Quotes

All fees for our services will be outlined in the project proposal or service agreement. Quotes are valid for 30 days from the date of issue unless otherwise stated.

5.2 Payment Schedule

Unless otherwise agreed in writing:

• A 50% upfront deposit is required before work commences on any project.
• The remaining 50% balance is due upon project completion and before final deliverables are handed over.
• For ongoing monthly services (SEO, social media management), payment is due at the beginning of each billing cycle.

5.3 Late Payments

We reserve the right to suspend work or withhold deliverables if payments are not received within 14 days of the due date. Late payments may incur interest at a rate of 4% above the Bank of England base rate.

5.4 Refund Policy

Due to the nature of digital services, deposits and payments for completed work are non-refundable. If a project is terminated by the Client before completion, the Client remains liable for payment for all work completed up to the date of termination.

6. Intellectual Property

6.1 Ownership of Deliverables

Upon full payment, you will own the final deliverables created specifically for your project, including website design files, content, and graphics produced by us. We retain ownership of any pre-existing materials, tools, code libraries, or methodologies used in the development process.

6.2 Portfolio Rights

We reserve the right to display completed projects in our portfolio, on our website, and in marketing materials unless a written non-disclosure agreement stating otherwise has been signed by both parties.

6.3 Third-Party Licenses

Some deliverables may incorporate third-party assets (e.g., stock photography, plugins, themes) subject to their own licenses. We will inform you of any such assets and their licensing terms.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. This obligation survives the termination of our agreement. Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

8. Limitation of Liability

8.1 No Guarantee of Results

While we strive to achieve the best possible outcomes, we cannot guarantee specific results such as search engine rankings, traffic levels, conversion rates, sales figures, or marketplace performance. Such outcomes depend on factors beyond our control, including market conditions, competition, and algorithm changes.

8.2 Limitation

To the maximum extent permitted by law, CoreVista Solutions LTD shall not be liable for any indirect, consequential, or special damages arising from or related to our services. Our total liability for any claim shall not exceed the total fees paid by you for the specific service giving rise to the claim.

8.3 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, fire, flood, or internet/telecommunications failure.

9. Termination

9.1 Termination by Client

You may terminate a project at any time by providing written notice. You will be invoiced for all work completed up to the date of termination, including any non-recoverable third-party costs incurred on your behalf.

9.2 Termination by Us

We reserve the right to terminate a project if you breach these Terms, fail to make timely payments, or engage in conduct that makes the continuation of the project untenable. We will provide reasonable notice where possible.

10. Website Use

10.1 Acceptable Use

You agree not to use our Website in any way that is unlawful, fraudulent, or harmful, or for the purpose of transmitting spam, malware, or unauthorized advertisements.

10.2 Intellectual Property of Website

All content on this Website, including text, graphics, logos, and design elements, is the property of CoreVista Solutions LTD or its licensors and is protected by copyright and intellectual property laws.

10.3 External Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

11. Data Protection

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

12. Dispute Resolution

In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute may be referred to mediation before pursuing formal legal action.

13. Governing Law & Jurisdiction

These Terms and any contractual agreements between us shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Website or services after such changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us: